Are you a trading company or a manufacturer?
What is your payment term?
Do you provide samples? Are they free or do they cost money?
Provided, but at a charge.
Do you provide free spare parts?
Can I have the goods from other suppliers delivered to your factory and then loaded together?
Can I transfer the money to you, and then you pay the other suppliers?
Can you provide OEM/ODM customization services? What is the minimum order quantity?
We offer full-category OEM/ODM customization services, providing end-to-end tailored solutions—from product design and mold development to manufacturing and packaging—based on customers’ brand, design, functionality, and size requirements. For standard products, the minimum order quantity for OEM/ODM is 100 units, which can be flexibly adjusted according to customer needs; small-batch customization is also supported. Our customized delivery lead time is 30% shorter than the industry average, with stable bulk supply and controllable quality, meeting the bespoke needs of brand owners, distributors, and project clients.
How long does it take to install your complete bathroom? What are the requirements for the site environment?
Our SMC integrated bathroom system employs an all-dry construction method, eliminating the need for bricklayers, waterproofing specialists, or tile installers. With all work carried out in a dry environment, two professional installers can complete the installation of an entire bathroom suite in just 1–2 days, reducing the construction timeline by 80% compared to traditional tiled bathrooms. It places minimal demands on the job site: no prior waterproofing is required, and no tiling is necessary—walls and floors only need to be smooth and level for installation. Moreover, it can be installed concurrently with other renovation phases, significantly shortening the overall project timeline and meeting the rapid delivery needs of large-scale renovation projects in hotels, apartments, hospitals, dormitories, and more.
What features does your RAUNPH smart mirror cabinet have? Can it be customized?
Waterproof and moisture-resistant, antibacterial and mold-proof, with long-term stability; dust-repellent and stain-resistant surface, easy to clean, and convenient for daily maintenance; extra-large compartmentalized storage, with adjustable movable shelves, ample capacity to store various cosmetics and bathroom items; integrally molded, seamless and sturdy, resistant to deformation; supports customized features such as lighting and outlets, with a long service life.
What advantages do your SMC basins have compared to traditional ceramic basins?
Our RAUNPH washbasins have four key advantages over traditional ceramic basins: 1. One-piece molding, no leaks: Made from SMC material through integral mold pressing, with no seams, eliminating the risk of leakage; 2. Durable and aging-resistant: SMC is scratch-resistant, acid- and alkali-resistant, and highly resistant to aging, offering a service life of over 15 years—2 to 3 times that of conventional ceramic basins—and is less prone to cracking or breaking; 3. Easy to clean: Its dense, non-porous surface does not trap dirt or discolor, and can be wiped clean with just water.
Can your SMC integrated bathroom be customized in size and layout?
Our SMC integrated bathroom solutions support full-size, full-layout customization, allowing us to tailor the internal layout, sanitaryware configuration, and color schemes according to the customer’s floor plan, interior style, and functional requirements. They are suitable for personalized needs across various settings, such as hotels, apartments, residences, and hospitals, with a customized delivery cycle that is 40% shorter than the industry average.
What is your production capacity? What is the maximum order quantity you can handle?
We have large-scale production capacity, enabling stable delivery of bulk orders: 1. Production base: 130 mu of proprietary land, with 87 mu in use and a plot area of 57,975.00 square meters; 2. Production equipment: multiple SMC automated production lines, over 30 large-scale molding machines, as well as an in-house mold workshop, quality inspection center, and R&D center; 3. Workforce: 104 employees, including more than 50 R&D, technical, and quality control personnel, with an experienced production team; 4. Production capacity: annual output exceeds 80,000 complete bathroom sets; 5. Delivery capability: capable of fulfilling bulk orders for thousands of complete bathroom sets, with standard order lead times of 15–30 days and emergency orders deliverable within 7–15 days, ensuring stable and controllable lead times.
What authoritative testing certifications do your products have?
Core enterprise certifications:
International standard system certifications: ISO 9001 Quality Management System (including marine-specific requirements), ISO 14001 Environmental Management System, ISO 45001 Occupational Health and Safety Management System, and Energy Management System certification;
Engineering-specific certifications: Construction Project Safety Standardization / Quality Assessment Dual AAAAA-level certification, Green Prefabricated Building Industry Service Capability and Brand Certification;
Enterprise qualifications: Specialized, Sophisticated, Distinctive, and Innovative Enterprise designation, among others.
What is your after-sales guarantee system like?
We have established a comprehensive after-sales support system to provide customers with full-lifecycle services: 1. Pre-sales service: offering free solution design, technical consultation, and sample testing; 2. In-sales service: dedicated account managers track the production process throughout, promptly update order information, and ensure on-time delivery; 3. After-sales service: following product delivery, we provide free installation guidance and technical training.
What is your cooperation process?
Our cooperation process consists of six major steps, with one-on-one dedicated service throughout: 1. Requirements Alignment: A dedicated account manager coordinates with the client to understand product specifications, quantities, application scenarios, delivery timelines, and other relevant details; 2. Customized Solution: Based on the client’s needs, we provide a tailored product solution, pricing, and delivery schedule; 3. Sample Confirmation: Samples are provided as required, and the client verifies their performance, dimensions, appearance, and other attributes; 4. Contract Signing: Both parties confirm the solution, price, delivery timeline, payment terms, and other key details, then sign the formal contract; 5. Production and Delivery: Production is scheduled in accordance with the contract, with rigorous quality control throughout the process and timely delivery; 6. After-Sales Service and Maintenance: Following product delivery, we offer end-to-end services including installa
What are the advantages of your shipboard supporting products? Do they meet marine safety standards?
Our shipboard accessory products are specifically designed for marine environments and boast five core advantages: 1. Safety and Flame Retardancy: The products have passed rigorous fire‑retardant testing, meeting stringent maritime safety standards; 2. Weather Resistance and Corrosion Protection: They are resistant to salt spray, aging, and moisture, ensuring long‑term stable performance in marine conditions with a service life of over 15 years; 3. Lightweight Design: Weighing more than 60% less than traditional steel‑structured products, they reduce the vessel’s deadweight and enhance energy efficiency; 4. High Space Utilization: Featuring a modular design, they can be custom‑sized to fit limited onboard spaces, increasing space utilization by over 30%; 5. Easy Installation: With modular assembly, they can be swiftly installed inside the vessel, significantly shortening the interior fitting-out timeline. Our products strictly comply with relevant maritime industry standards, and we pr
What advantages does your SMC integrated bathroom have over traditional tile bathrooms?
Our SMC integrated bathroom offers six core advantages over traditional tile bathrooms: 1. Integrated waterproofing with zero leakage: The all‑in‑one waterproof base is molded in a single piece, eliminating joints, hollows, and leaks, thereby completely resolving the persistent issue of bathroom water seepage; 2. Shorter construction time: Using dry‑construction methods, a complete installation can be finished in just 1–2 days, boosting efficiency by 80% compared to conventional renovations and significantly shortening project delivery timelines; 3. Long service life: Made from SMC material, it resists corrosion, aging, and scratches, with a lifespan of 20–30 years—two to three times that of traditional tile bathrooms; 4. Low maintenance costs: Its dense, non‑porous surface does not trap dirt, prevent mold, or create sanitary dead zones; a quick wipe with clean water leaves it spotless, keeping maintenance expenses low; 5. Eco‑friendly and odorless: Crafted from environmentally friendl
What scenarios are your products mainly suited for?
Our products are widely suited to the following scenarios: 1. Engineering applications: long-term rental apartments, boutique hotels, university dormitories, hospital wards, health and elderly care facilities, emergency modular cabins, prefabricated buildings, and fully furnished residential units; 2. Industrial applications: shipbuilding and offshore engineering (with classification society certification); 3. Distribution channels: B2B building materials wholesalers, regional agents, interior design firms’ supply chains, and cross-border e-commerce suppliers.
What are your core products?
Our core products include the SMC integrated bathroom series (integrated/combined units, integrated bathrooms), marine accessory product series (marine integrated sanitary units, marine fire doors, marine partitions), and bathroom accessory product series (SMC washbasins, smart mirror cabinets).
What are your company’s core qualifications?
RAUNPH (Changzhou) Co., Ltd. is a national high-tech enterprise, holding numerous authoritative certifications, including ISO 9001 quality management system certification, a production safety license, construction industry enterprise qualification certificates, and green product certification. Its products have passed multiple rigorous tests for waterproofing, fire resistance, and environmental protection, and the company boasts full-industry-chain R&D, manufacturing, and service capabilities.
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